Allows you to search a variety of questions and answers
You can do this by logging in to Cpanel and clicking on "Generate Full Backup" at the top of the screen and save it to your computer. This file will include all of your files as well as databases!
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.
I have a two small shared hosting packages and the price I pay I don't expect to receive very good support. I accept with any shared hosting uptime cannot be guaranteed neither can it be 100% and anyone who suggests otherwise is living a dream. However on the occasions I have opened a ticket they have been answered and investigated promptly. I have been with ayksolutions.com since Jun/18/2008 oh wow where has the time gone!
Ayksolutions Customer Reviews Prompt, professional, efficient. I am currently using a shared account and plan on upgrading to a dedicated server...eventually when traffic picks up. The Ayk team is quick to reply to any concerns and does the best they can to correct the situation. I strongly recommend them for hosting.