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In order to upload files, you will need to have an FTP client such as CuteFTP, LeapFTP and CyD FTP. To login to your account using an FTP client, you will need to set up a new connection and use the following logins:
Username: ftp.yoursite.com
Password: your Cpanel password
Once you log in, go to the /public_html/ directory and start uploading!
Alternatively, you can use the File Manager option within your Cpanel, it works exactly like an FTP client.
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I have had my hosting with AYK since 2006, and it has by far been the best experience I have ever had with any hosting company. The support is always spot on and available around the clock, excellent for me since I'm always working on things at odd hours. They make upgrading to fit needs very clean and easy, the cost is excellent for services received, and they have me as a customer for life.