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There are two common things that could be causing this issue:
1. Your /etc/resolv.conf file does not have the necessary DNS information setup. Check that file to make sure the proper DNS IP addresses are there. If you are not sure what this means or what the IP addresses are supposed to be, submit a ticket to our support department.
2. There is most likely an issue with your zonetemplates in /usr/local/cpanel/etc. You can fix this by running the following from the command line:
cat /usr/local/cpanel/etc/zonetemplates/standardvirtualftp > /var/cpanel/zonetemplates/standardvirtualftp
cat /usr/local/cpanel/etc/zonetemplates/standard > /var/cpanel/zonetemplates/standard
cat /usr/local/cpanel/etc/zonetemplates/simple > /var/cpanel/zonetemplates/simple
Hi guys, I am pretty satisfied with your service. Yes, I have experienced some downtime issues with my boxes, but you guys have always been right there for me, at my beck and call whenever I need you. Additionally, you guys are always more than fair when it comes to helping me configure my boxes with my DirectAdmin control panel. Overall, I am very pleased with the service, both in terms of the hardware I receive from you as well as the customer service. Prices seem to be quite fair too. Thanks, Ephi
You can trust your business with AYKsolutions After a horrible experience with my prior host that left me with over 14 hours of downtime, AYKSolutions came in, took care of the transfer completely and made my life easier. When they say their servers are semi-managed, it means they take care of more then most managed server hosting companies. Average ticket response time? 2-5 minutes. One time i n the middle of the night it took 30 minutes. Problems that I create are fixed immediately and they take care of their customers. Artyom is the owner, who is somehow capable of not sleeping. He's always there to take care of everything with a personal touch. 3 AM on a Saturday? Not an issue for AYKSolutions. Trust me, I'm very thorough in researching a company. When it comes to business, you can never be too careful. I trust my business with AYKSolutions
Prompt support, on New Years Eve of all days. Fixed issue within 10 minutes of submitting.
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