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There are two common things that could be causing this issue:
1. Your /etc/resolv.conf file does not have the necessary DNS information setup. Check that file to make sure the proper DNS IP addresses are there. If you are not sure what this means or what the IP addresses are supposed to be, submit a ticket to our support department.
2. There is most likely an issue with your zonetemplates in /usr/local/cpanel/etc. You can fix this by running the following from the command line:
cat /usr/local/cpanel/etc/zonetemplates/standardvirtualftp > /var/cpanel/zonetemplates/standardvirtualftp
cat /usr/local/cpanel/etc/zonetemplates/standard > /var/cpanel/zonetemplates/standard
cat /usr/local/cpanel/etc/zonetemplates/simple > /var/cpanel/zonetemplates/simple
The most caring provider AYKSolutions is a reliable hosting and decicated server probider with good uptimes etc etc, which nowadays is a must for any copany in the hosting industry, But what makes them stand out from cowd - is there sincere care for their customers. AYK stuff is always asking you about problems you have and doing their best to solve the problems and help yo ur business to grow. Best support ever!
Hi Guys and Gals, I'll just say you all are top notch and go above and behind with support. I've tested many other companies none compare to the expertise you all. Previously I would just get a ticked bumped up to a higher level of tier support etc. with AYK everyone is knowledgeable and prompt. Thank you for offering a premium hosting solution. Warm Regards, Johnny
AYK Solutions offers unmatched top tier support. They have gone above and beyond time and time again. They are very pompt, highly knowlegeable and curtious. I have been using AYK for 4 years now and yup its easy to say they have earned a customer for life. Thank you so much for helping me and business excell. Regards, Johnny
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