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If you're not able to connect to Plesk control panel via https://IP:8443, make sure that C:\Windows\system32\libmysql.dll has the user "psaadm" assigned to it with read & execute permissions.
I have been with ayksolutions for around 5 years and have been thoroughly impressed with them. All support tickets are answered within minutes, regardless of the time of day. Prices are very reasonable, especially considering the support and services they provide. They are constantly doing crazy deals for servers as well. If you're looking for someone good and reliable to host with, from shared hosting to dedicated servers, I easily recommend ayksolutions.
After getting a dedicated server from AYK for almost 2 years, I couldn't be more happy. The prices are very reasonable, I haven't experienced a moment of downtime, the support is excellent and truly 24/7. You have a critical issue at 2am? You will have it sorted out in less than 15 minutes. If you are looking for honest, reliable and affordable hosting provider, look no further!
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.